Services catalogue

Join more than 400,000 users who develop and evolve their applications thanks to our cloud-managed solutions.

Security

A certified hosting provider guaranteeing security and confidentiality of your critical data

Expertise

Architects, engineers and technicians to advise and support you to meet your needs

Dedicated platform

Deploy and manage your resources directly from our ITCare portal

Scenario testing

Application supervision solution

The User Scenario monitoring service offers a suite of services to measure user experience in real time. The solution allows to monitor the scenarios of any application with a user interface (Citrix, web, Oracle Forms, Flash) using an innovative image recognition technology:

Users simulation of your applications allowing to reproduce any user behavior
Execution of applicative scenarios in order to:
- Verify the proper functioning of applications
- Report and handle incidents
- Measure application performance through application response times to validate compliance with software SLA

Framing customer needs and personalization of the service

Definition of the scenarios you want to test
Customization of test frequency: you choose the frequency of test execution and scheduling
You define the frequency of sending reports

Scripting of scenarios by cegedim.cloud

Execution of scenarios
Automatic calculation of application availability rate
Management of detected incidents (on demand)

Reporting

Monitored applications
Availability
Last state analyzed

APM solution

Application Performance Management

Cegedim.cloud offers a managed solution to monitor and analyze the performance of your applications:

- Analysis of user experience
- Research and identification of application topology
- User profiling
- Resources monitoring
- Analysis and visualization of collected data

Our solution allows you to free yourself from application monitoring and focus on innovation and optimization of the user experience:

- User performance analysis (response time, javascript errors, etc.)
- Analysis of user behavior (peak activity, landing page, bounce rate, conversion rate, etc.)
- User session analysis (user path, new vs. recurring users, etc.)
- Automatic identification and resolution of database errors impacting application performance
- Full Stack Monitoring (OS, networks, microservices, code execution, web servers, databases, containers, logs, browsers, etc.)
- Root cause analysis using AI: the APM solution assimilates all dependencies involved in application deployment. When a flaw in any application component is detected, the solution identifies the user impact as well as the cause of the flaw
- Wide monitoring coverage (diversity of languages, cloud/on-premise/hybrid application architecture, SaaS, multi-channel (web, mobile, tablet), etc.)